First some background. Mike and Christine have just built and moved into a new house (lovely it is too). As part of the new move they had decided this was an appropriate time to retire the 10-year old desktop system and the excruciating dial-up connection they have used. Wise move. They had't made too much use of the old computer (well - dial-up - say no more). They don't have computer skills above those required to run Chrome and email, and copy photos from heir camera. Just normal users.

Mike arranged the Broadband connection, followed the instructions and got that working. Then switched on the Chromebook and followed the registration, set-up a Google account, and before you know it was up and away doing more than they have ever been able to before.

Maybe I should have listened to my own advice.